Who we are
NeaseMedia ("we", "us", or "our") provides software development, AI consulting, automation systems, and interactive experiences. This policy explains how we handle personal information when you visit our website, contact us, or work with us.
Contact: support@neasemedia.com
Information we collect
We may collect:
- Contact details you share by email or when scheduling a call, such as name, email address, company, and project notes.
- Scheduling information when you book through our Google Calendar link (time, email, and any notes you add in the booking flow). Google processes that booking data under their terms as well.
- Communications related to inquiries, proposals, contracts, and support.
- Technical data such as IP address, browser type, device information, and pages visited, when our site or hosting provider logs that information.
- Cookies and similar technologies as described in our Cookie Policy.
- Account information if you sign in to any authenticated areas we operate (for example name and email associated with a sign-in provider).
How we use information
We use personal information to:
- Respond to inquiries and provide services you request
- Schedule and run intro or project calls
- Operate, maintain, and improve our website and tools
- Send project-related or administrative communications
- Protect security, prevent abuse, and enforce agreements
- Comply with legal obligations
We do not sell your personal information. We do not use contact or booking details for unrelated third-party marketing lists.
Legal bases (where applicable)
Depending on your location, we may process information based on legitimate interests (running and improving our business), contract performance (delivering services), consent (where we ask for it), or legal obligations.
Sharing
We may share information with service providers who help us host the site, schedule meetings (for example Google Calendar), deliver email, process payments, or provide analytics, only as needed to operate. Those providers are expected to use data only to perform services for us. We may also disclose information if required by law, to protect rights and safety, or in connection with a business transfer.
Retention
We keep personal information only as long as needed for the purposes above, including legal, accounting, or security requirements.
Security
We use reasonable technical and organizational measures to protect personal information. No method of transmission or storage is completely secure.
Your choices
Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal information. Contact us at support@neasemedia.com to make a request.
Children
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can delete it.
International visitors
If you access the site from outside the United States or process data in another country, your information may be processed in the United States or other locations where we or our providers operate.
Changes
We may update this policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the site after changes means you accept the updated policy.
Contact
NeaseMedia
Email: support@neasemedia.com